The AI Doctor for Medicaid Patients

Natzar is an AI doctor backed by licensed clinicians that engages Medicaid patients through SMS and WhatsApp — closing care gaps and reducing cost-to-serve for the IPAs and FQHCs that care for them.

Lower Cost-to-Serve

Routine care, follow-ups, and coordination delivered efficiently through an AI doc

Lower Cost-to-Serve

Routine care, follow-ups, and coordination delivered efficiently through an AI doc

Close Care Gaps

Proactive outreach drives preventive screenings and quality scores

Close Care Gaps

Proactive outreach drives preventive screenings and quality scores

Attract & Retain Members

24/7 access via SMS and WhatsApp — no new app for patients to download

Attract & Retain Members

24/7 access via SMS and WhatsApp — no new app for patients to download

Problem

Medicaid Patients Can't Access Care While IPAs/FQHCs Are Overwhelmed

The result: care gaps, costly ER visits, and low margins

The result: care gaps, costly ER visits, and low margins

~20%

of Medicaid directory listings are actually available and accurate

~70%

IPAs report critical staffing shortages across primary care

1 in 3

Medicaid enrolees couldn't see an in-network provider last year

3-5%

typical operating margin for many delegated IPAs

40M+

health questions asked on ChatGPT daily - often due to lack of access

~20%

of Medicaid directory listings are actually available and accurate

1 in 3

Medicaid enrolees couldn't see an in-network provider last year

40M+

health questions asked on ChatGPT daily - often due to lack of access

~70%

IPAs report critical staffing shortages across primary care

3-5%

typical operating margin for many delegated IPAs

~20%

of Medicaid directory listings are actually available and accurate

40M+

health questions asked on ChatGPT daily - often due to lack of access

3-5%

typical operating margin for many delegated IPAs

1 in 3

Medicaid enrolees couldn't see an in-network provider last year

~70%

IPAs report critical staffing shortages across primary care

Our solution

More Than Answers. Real Clinical Action.

Natzar doesn't just respond to patient questions — it completes the loop. Triage, scheduling, prescriptions, referrals, and follow-ups, all coordinated and clinician-supervised.

Understands symptoms in context

From messages, photos, and patient history — in English and Spanish

Understands symptoms in context

From messages, photos, and patient history — in English and Spanish

Understands symptoms in context

From messages, photos, and patient history — in English and Spanish

Gives clinically-validated guidance

Every answer supervised by licensed MDs; escalated to telehealth when needed

Gives clinically-validated guidance

Every answer supervised by licensed MDs; escalated to telehealth when needed

Gives clinically-validated guidance

Every answer supervised by licensed MDs; escalated to telehealth when needed

  1. Hi, my throat has been hurting for 3 days and now I think I have a fever 🤒
  1. Hi, my throat has been hurting for 3 days and now I think I have a fever 🤒

Books care and ships test kits

Schedules with in-network providers and delivers at-home diagnostics

Books care and ships test kits

Schedules with in-network providers and delivers at-home diagnostics

Books care and ships test kits

Schedules with in-network providers and delivers at-home diagnostics

Focus on prevention

Reminders, screening nudges, and incentives that close care gaps

Focus on prevention

Reminders, screening nudges, and incentives that close care gaps

Focus on prevention

Reminders, screening nudges, and incentives that close care gaps

How it works

From Reactive Care to Continuous, Active Care

A continuous engagement loop your clinicians could never staff alone — running 24/7, tied directly to quality measures and capitation outcomes.

A continuous engagement loop your clinicians could never staff alone — running 24/7, tied directly to quality measures and capitation outcomes.

1.

Comprehensive async annual checkup builds a complete patient picture and triggers reimbursable encounters

1.

Comprehensive async annual checkup builds a complete patient picture and triggers reimbursable encounters

2.

Answers medical questions instantly in English and Spanish, with context tailored to patient history

2.

Answers medical questions instantly in English and Spanish, with context tailored to patient history

3.

Books appointments automatically with your in-network providers, at the right time

3.

Books appointments automatically with your in-network providers, at the right time

4.

Delivers at-home test kits and orders labs, making diagnostics frictionless for patients

4.

Delivers at-home test kits and orders labs, making diagnostics frictionless for patients

5.

Drives preventive screenings with timely nudges and incentives

5.

Drives preventive screenings with timely nudges and incentives

6.

Escalates to licensed telehealth clinicians when appropriate, with full chart context

6.

Escalates to licensed telehealth clinicians when appropriate, with full chart context

Engagement

Built Where Patients Already Are

No app downloads. No portals. We meet Medicaid patients via SMS and WhatsApp — driving the consistent engagement that closes care gaps and lifts your quality scores.

No app downloads. No portals. We meet Medicaid patients via SMS and WhatsApp — driving the consistent engagement that closes care gaps and lifts your quality scores.

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Zero-friction onboarding

One async annual checkup is all it takes to activate a patient

Zero-friction onboarding

One async annual checkup is all it takes to activate a patient

Zero-friction onboarding

One async annual checkup is all it takes to activate a patient

Higher response rates

Reach patients where they already live — SMS and WhatsApp, in their language

Higher response rates

Reach patients where they already live — SMS and WhatsApp, in their language

Higher response rates

Reach patients where they already live — SMS and WhatsApp, in their language

Continuous outreach with incentives

Timely incentives and nudges close care gaps that letters and calls miss

Continuous outreach with incentives

Timely incentives and nudges close care gaps that letters and calls miss

Continuous outreach with incentives

Timely incentives and nudges close care gaps that letters and calls miss

Designed for Medicaid populations

Built for the people the traditional system consistently fails to reach

Designed for Medicaid populations

Built for the people the traditional system consistently fails to reach

Designed for Medicaid populations

Built for the people the traditional system consistently fails to reach

Let's Partner

Aligned with how your network already gets paid.

We partner with IPAs and FQHCs operating on a capitation model so our incentives are the same as yours: better outcomes at lower cost.

We partner with IPAs and FQHCs operating on a capitation model so our incentives are the same as yours: better outcomes at lower cost.

We bring patients in, increase revenue

Direct-to-consumer outreach through SMS, digital campaigns, referrals, and incentives designed for Medicaid populations

Improve quality scores, close care gaps

Continuous outreach with incentivescloses care gaps and lifts your quality scores — the metrics that drive your bonuses.

Deliver care at a lower cost per patient

Routine care, follow-ups, and coordination delivered efficiently through an AI doctor and care team

Aligned financials

We charge a traditional capitation fee

We bring new patients and help with existing ones

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Why Natzar

Not just another AI doctor

Not just another AI doctor

Our AI doctor engages specifically Medicaid patients and is designed with IPAs and FQHCs in mind

Our AI doctor engages specifically Medicaid patients and is designed with IPAs and FQHCs in mind

Laser-focused on Medicaid network

We give patients what they want and insurers what they need

Laser-focused on Medicaid network

We give patients what they want and insurers what they need

We're where patients are already

No new app required — just SMS and WhatsApp

We're where patients are already

No new app required — just SMS and WhatsApp

Works with existing infrastructure

We work with IPAs and FQHCs, not against them

Works with existing infrastructure

We work with IPAs and FQHCs, not against them

Run the numbers for your network. Book a 30-minute partnership demo.

Book a demo

Book a demo

FAQ

Common questions from IPAs and FQHCs.

Everything partners ask before signing — clinical, financial, and operational.

Book a demo

Book a demo

How does Natzar fit into our capitation model?

Is Natzar HIPAA-compliant and clinically safe?

How does Natzar improve our HEDIS scores?

What's the integration lift for our IPA or FQHC?

What does the patient experience look like?

When can we pilot Natzar with our patient population?